Help & Support

Unfortunately, we can't always tell you exactly when an item will be available again. 😔

Click the "Notify me" button for the sold-out item, and you'll receive an email as soon as it's back in stock. 📧✨ Don't worry, you won't be subscribed to our newsletter. 😉

Please note that limited editions are only available for a short time. ⏳

Our watches are proudly made in Germany 🇩🇪.

They are crafted in our own watchmaking atelier, where our skilled watchmakers, painters, technical draftsmen, and other experts collaborate to create high-quality timepieces.

This close collaboration also enables us to provide top-notch repair services. Each watch is meticulously crafted with precision and care to ensure it meets the highest quality standards, bringing joy to our customers for years to come. ⌚✨

1. Quartz Movement:
- A quartz movement uses a battery 🔋 to electrify the quartz crystal in the watch.
- The quartz crystal oscillates at a very constant frequency ⏰, ensuring the accuracy of the timepiece.
- Quartz watches are typically more accurate than automatic watches and require less maintenance.
- They usually tick in second intervals.

2. Automatic Movement:
- An automatic movement is a mechanical movement that is wound by the motion of your wrist.
- The motion of your wrist rotates a rotor in the movement, which winds a spring to store energy.
- Automatic watches do not require a battery, as they are powered by the kinetic energy of your movement.
- They are often equipped with an exhibition caseback, showcasing the intricate movement.

Overall, quartz and automatic watches differ in their power source, accuracy, maintenance requirements, and functionality. The choice between the two depends on your personal preferences and needs! 🕰️✨

"Swiss Made" is a quality label that indicates that a watch was
manufactured in Switzerland.
Watches that carry the Swiss Made labe must fulfil certain criteria,
such as the use of a Swiss movement

Miyota watches are watches that are equipped with movements
manufactured by the Miyota Division of Citizen Watch Co., Ltd.
are known for their reliability, precision and longevity

Some of our watches or their clasps are made of surgical stainless steel (304L). This is clearly indicated in the product description.

All stainless steel contains nickel ("chromium-nickel steel") and is therefore, like stainless steel jewelry in general, not suitable for those with severe nickel allergies.

All our watches are regularly tested for nickel release according to REACH regulations and are therefore considered skin-friendly and hypoallergenic according to current EU standards.

Our size measurements have been adjusted to fit over 99% of customers. ✅ If the item doesn't fit, you can return it to us. All the details can be found under the keyword "Returns." 📦

Please understand that in this case, you will need to cover the return shipping costs. 🚚

The automatic watch, equipped with the Miyota 8N24 caliber from Japan 🇯🇵, boasts an impressive runtime of up to 42 hours on a full wind. ⌚

This means that once the watch is fully wound, it can continue operating for approximately 42 hours before needing to be wound again. This extended runtime ensures reliable timekeeping and convenience for the wearer, allowing for uninterrupted use throughout the day and even overnight. Whether you're wearing it daily or occasionally, you can trust your automatic watch to keep ticking for an extended period without needing frequent winding. 🔄

Yes, our watches are designed with different levels of water resistance to suit various activities:
- Quartz models are rated at 3 ATM (atmospheres), indicating they can withstand splashes, rain, and brief immersion in water, such as handwashing or accidental spills. 💦
- Automatic models are rated at 5 ATM, offering increased water resistance suitable for activities like swimming, showering, or snorkeling. However, it is not recommended for deep-sea diving. 🏊‍♂️

Explanation: The term "ATM" refers to "atmospheres," which is a unit used to measure the pressure a watch can withstand underwater.
- A 3 ATM rating means the watch can handle pressures equivalent to depths of about 30 meters (100 feet). This level of water resistance makes it suitable for everyday use and incidental exposure to water.
- A 5 ATM rating indicates the watch can withstand pressures equivalent to depths of about 50 meters (165 feet). While suitable for more water-related activities, such as swimming or showering, it is not recommended for deep-sea diving.

Examples:
- If you have a 3 ATM watch, it's safe to wear during everyday tasks, but you should avoid prolonged exposure to water, especially when swimming or diving. 🚫
- A 5 ATM watch provides greater versatility and can accompany you during water-based activities like swimming or snorkeling, but it's essential to avoid wearing it while engaging in deep-sea diving activities beyond its recommended depth rating. 🚫

For our automatic watches, Driftelement uses MIYOTA movements, renowned for their longevity, quality, and robustness. We employ the same materials as the luxury industry and meticulously test each new design for functionality and construction before commencing production. With proper care, your automatic watch can last for decades. ⌚🔧

- If you don't wear your watch daily, Driftelement recommends occasionally moving the watch or using a watch winder. 🔄

- Driftelement recommends having the watch serviced every 3-5 years. This is because oils and resins inside the watch can dry out over time and should be replaced regularly to prevent mechanical wear or damage to the movement. Seals should be checked and, if necessary, replaced every 5 years, while the crown and stem should be serviced every ten years. 🛠️✨

Yes, DriftElement watches are all unisex, so anyone can wear them.
However, there are special models that are only for women.

The suitability of rim watches for children depends on various factors,
including the size of the watch, the design and the materials.
In general, rim watches can be suitable for older children,
especially if they have a robust design and a bracelet
that can be adjusted to fit smaller wrists.

It is important to ensure that the watch is appropriate for the child
and does not pose any safety risks, such as loose parts that could be swallowed.
If the rim watch is small enough and sits securely on the child's wrist,
it could be a fun and practical option,
teach children about time and encourage their love of cars.

These are unique, one-of-a-kind designs, personal expression,
exclusivity, craftsmanship,
you can choose the rims, housing, brake caliper, the colours of the respective parts
you can choose all the pieces yourself. So they are customisable

Yes, at DriftElement you can easily order a customised product
by writing to us via WhatsApp, Instagram or email
and then we can discuss the exact details

At DriftElement, we rely on high-quality movements to ensure both
the aesthetics and reliability of our watches.
as well as the reliability of our watches.
We use two main types of movements in our models:

Miyota 8N24 automatic movement
The Miyota 8N24 is a well-known automatic movement.
This movement is characterised by its reliability and precision.
It is an automatic movement, which means that it is wound by
the movement of the wearer
movement and does not require a battery.
The open dial and the visible mechanical elements of the Miyota 8N24
also offer a fascinating insight into the art of watchmaking and
make it a popular choice for watch enthusiasts.

Seiko Epson Y121 quartz movement
The Seiko Epson Y121 is a high-quality quartz movement.
Quartz movements are known for their high accuracy and reliability,
as they are powered by a battery.
The Y121 is characterised by its longevity and precision,
which makes it an ideal choice for those looking for a low maintenance
yet precise watch.

The payment options are: Credit card, PayPal, Amazon Pay, invoice with Klarna,
Sofortüberweisung, Klarna- pay immediately or later